What information do we collect about you?
By becoming a registered user of www.oxbridgeapplications.com or a customer of Oxbridge Applications services and/or products, we will collect and use information about you. This information includes your registration details, information about your application and other information that you give us at the time of registration or during a meeting with us, over the telephone, email, in person or in writing.
We may also process details of your visits to the site and the resources that you access (which may include traffic data and communication data). We may monitor your use of our site and record your email address and / or IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
Who will we share your information with?
We will share your information within the Dukes Education Group. We will also share your information with independent consultants and tutors who work with us to provide services to you and, if appropriate, with your school. If you attend an event run by us, we will also share information with our venues, which include, but are not limited to: De Vere Hotels (formerly De Vere Venues) and London School of Economics and Political Science. Our data processors include: Salesforce, WooCommerce, MailChimp and Mailjet.
We may also share your information with other organisations if we sell or buy any business or assets, if we or a substantial part of our company assets are acquired by another party, if we have to share your information to comply with legal or regulatory requirements or if we have to enforce Our Terms and Conditions or any other agreements.
We may transfer all of our rights and obligations under these Terms and Conditions and may disclose or transfer all information we hold about registered users or prospective registered users to a prospective or actual new owner of our business. Such a disclosure or transfer will not alter the rights of such registered users in respect of the use that can be made of such information by such other company.
Where do we transfer your information to?
We may transfer your information to, or store it, outside the European Economic Area (“EEA”) in countries which do not have data protection laws as robust as those that are in place within the EEA. Please do not send us your information if you do not want it to be transferred or stored outside the EEA. By providing your information to us, you agree and consent to us transferring and storing it outside the EEA.
How will your information be used?
We will use your information to ensure that our site’s content is presented as effectively as possible for you, for our internal purposes (such as quality control, site performance, system administration and to evaluate use of our site) and to notify you about changes to our services. We may also use the information you provide us for our research and marketing purposes and to carry out our obligations arising from any contracts with you and for billing and delivery purposes. We keep all such information confidential.
In addition, we and the Dukes Group may use your information to send you relevant and focused product suggestions and information about services which we and they feel may be of interest to you. We and the Dukes Group may send such information via post, email and telephone. You may ask us at any time not to use your information for marketing purposes by contacting us at firstname.lastname@example.org.
We will only keep your information for as long as is necessary.
How do we keep your information secure?
All your information is stored on our secure servers. You must not allow any other person to use your login details and must treat them as confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites.
You have the right to access your information and should direct any request for your information to us at email@example.com.
You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can do so at any time by contacting us at firstname.lastname@example.org.
If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.
You can contact us by emailing us at email@example.com or writing to us at 14-16 Waterloo Place, London, SW1Y 4AR. You can also call us on +44 (0)207 499 2394. We may record calls to check the quality of our services or for training, audit or security purposes.