We are Dukes Education Ltd (Trading as Oxbridge Applications), a company registered in England under number 3757054. Our registered office is at 14-16 Waterloo Place, London SW1Y 4AR. Dukes Education Ltd is registered with the ICO as entry Z6117995. Please read these terms carefully before using this website.
These terms apply to all use of this website and by using this website you agree that you have read and accept these terms.
You may as part of your use copy electronically and print portions of the website but you should not use such access or content to generate income of any kind. Any other use of materials on this website (including without limitation reproduction for a purpose other than that noted above and any modification, distribution or republication) without our prior written permission is prohibited. In particular, you may not use any data, research or information made available on or by this website in connection with any business or commercial undertaking (whether or not for profit).The intellectual property in all design, text, graphics and other material and the selection or arrangement of such material in this website is owned by us and/or our respective licensors.
We do not make any representations, warranties or terms of any kind in respect of this website or its contents (including, without limitation, any views or comment made) other than those required by law. All information and/or data included in and/or on this website is made available for guidance only. Your use of such information and/or data is therefore entirely at your own risk. We expressly exclude, to the fullest extent permitted by law, all liability of Dukes Education Ltd, its directors, employees or other representatives, howsoever arising, for any loss suffered as a result of your use of this website.
This website may include links to websites and/or services owned and/or operated by participating companies and/or third parties. These are provided for your convenience and we are not responsible for and do not give any warranties or make any representations regarding any such websites and/or services and are not responsible for or liable in relation to the content or your use of such websites (other than to the extent required by law). Due to the nature of the Internet, we do not promise full and error free operation of this website at all times.
A User can apply to register with Oxbridge Applications by filling out the registration form and submitting it online. Each User can then use Oxbridge Applications to find useful information about applying to Oxford and Cambridge Universities.
If a User thinks an unauthorised person has become aware of any User password, they should contact Dukes Education immediately. We cannot be responsible for any unauthorised activity on www.oxbridgeapplications.com. We may remove any Registered User from the www.oxbridgeapplications.com at any time and for any reason. We may also, on notifying the Registered User, immediately suspend or terminate the rights of any Registered User, if they breach these Rules, if we reasonably believe that they have acted in a manner not permitted by these Rules, if there is any theft from or misconduct in connection with us, if they supply false or misleading information to us or if they are abusive or offensive to any member of our staff or other Registered User.
A Registered User can close his/her Oxbridge Applications Usership at any time by notifying us.
If a Registered User’s membership is closed his/her rights to access any aspect of Oxbridge Applications services are lost. We may make changes to these Rules and will give the Registered User as much notice as we reasonably can.
We may suspend or terminate Dukes Education Ltd but will give as much notice as we reasonably can before we do so. If this happens all Registered Userships will be suspended or terminated.
Dukes Education tries to keep www.oxbridgeapplications.com safe for all members. It is the bright thing to do to make sure you know some examples of what keeping the website safe really means: You will not send or otherwise post unauthorised commercial communications (such as spam) on www.oxbridgeapplications.com.You will not upload viruses or other malicious code. You will not post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence. You will not offer any contest, giveaway, or sweepstakes (“promotion”) on www.oxbridgeapplications.com without our prior written consent. You will not use www.oxbridgeapplications.com to do anything unlawful, misleading, malicious, or discriminatory. You will not do anything that could disable, overburden, or impair the proper working of www.oxbridgeapplications.com, such as a denial of service attack. You will not facilitate or encourage any violations of these Rules.
Our only responsibilities with respect to Dukes Education are set out in these Rules which are subject to English law.
These Rules shall not exclude or limit our liability for death or personal injury caused by our negligence.
These Rules prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. You can contact us by logging onto our website or by calling the Dukes Education offices or writing to us at Dukes Education’s registered office address. We may record calls to check the quality of our services or for training, audit or security purposes.
What information do we collect about you?
By becoming a registered user of www.oxbridgeapplications.com or a customer of Oxbridge Applications services and/or products, we will collect and use information about you. This information includes your registration details, information about your application and other information that you give us at the time of registration or during a meeting with us, over the telephone, email, in person or in writing.
We may also process details of your visits to the site and the resources that you access (which may include traffic data and communication data). We may monitor your use of our site and record your email address and / or IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
Who will we share your information with?
We will share your information within the Dukes Education Group and with our partner company Bright London (UK) Limited. We will also share your information with independent consultants and tutors who work with us to provide services to you and, if appropriate, with your school.
We may also share your information with other organisations if we sell or buy any business or assets, if we or a substantial part of our company assets are acquired by another party, if we have to share your information to comply with legal or regulatory requirements or if we have to enforce Our Terms and Conditions or any other agreements.
We may transfer all of our rights and obligations under these Terms and Conditions and may disclose or transfer all information we hold about registered users or prospective registered users to a prospective or actual new owner of our business. Such a disclosure or transfer will not alter the rights of such registered users in respect of the use that can be made of such information by such other company.
How will your information be used?
We will use your information to ensure that our site’s content is presented as effectively as possible for you, for our internal purposes (such as quality control, site performance, system administration and to evaluate use of our site) and to notify you about changes to our services. We may also use the information you provide us for our research and marketing purposes and to carry out our obligations arising from any contracts with you and for billing and delivery purposes. We keep all such information confidential.
In addition, we and our sister company may use your information to send you relevant and focused product suggestions and information about services which we and they feel may be of interest to you. We and our sister company may send such information via post, email and telephone. You may ask us at any time not to use your information for marketing purposes by contacting us at email@example.com.
We will only keep your information for as long as is necessary.
Where do we transfer your information to?
We may transfer your information to, or store it, outside the European Economic Area (“EEA”) in countries which do not have data protection laws as robust as those that are in place within the EEA. Please do not send us your information if you do not want it to be transferred or stored outside the EEA. By providing your information to us, you agree and consent to us transferring and storing it outside the EEA.
How do we keep your information secure?
All your information is stored on our secure servers. You must not allow any other person to use your login details and must treat them as confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites.
You have the right to access your information and should direct any request for your information to us at firstname.lastname@example.org.
You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can do so at any time by contacting us at email@example.com.
If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.
You can contact us by emailing us at firstname.lastname@example.org or writing to us at 14-16 Waterloo Place, London, SW1Y 4AR. You can also call us on +44 (0)207 499 2394. We may record calls to check the quality of our services or for training, audit or security purposes.
Courses and Events
Students attending any of our events or courses agree to comply with our health and safety rules and our course rules (as listed below).
The breach of any course rule stated below may result in dismissal from the course. Furthermore, any student who breaks the law or displays aggressive, intimidating or racist behaviour will face instant dismissal from the course. Should a student face instant dismissal, the student will be withdrawn from the course with immediate effect. No refund will be made on the course fee.
a) Students are expected to attend all classes provided on time unless agreed in advance with a member of Oxbridge Applications staff. Should a student wish to leave the course or event early, a parent or guardian must give their consent for this.
a) All damage to property, equipment and rooms will be charged to the student.
b) Gratuitous or wilful damage, theft or suspected theft of school or college property, public property or other students’ property may result in dismissal from the course.
c) Consumption or possession of alcohol by students of any age is not permitted and will result in dismissal from the course.
d) Drug-taking or possession of drugs including Psychoactive Substances (in the UK formally known as legal highs) will result in instant dismissal from the course.
e) Smoking is not permitted by any student under the age of 18.
f) Racist or intimidating behaviour towards another student or member of staff will result in dismissal from the course.
g) Personal mobile phones must be turned off during all lessons and scheduled activities unless otherwise instructed.
Oxbridge Preparation Weekend
Students attending the Oxbridge Preparation Weekend are additionally bound by the rules and policies of that course (as detailed in the confirmation email or available on request).
Oxbridge Pathways Programme
The Oxbridge Pathways Programme is run in conjunction with Summer Boarding Courses. Clients booking onto the Oxbridge Pathways Programme will be subject to the Summer Boarding Courses terms and conditions.
Our Refund & Cancellation Policy
Anyone who purchases a product or service from Dukes Education Ltd (“client”), either via the website, www.oxbridgeapplications.com, email, telephone or in person, agrees to adhere to the following refund and cancellation policy.
The Premier Service
Please refer to separate terms and conditions, as outlined in the Premier Service contract that each client signs on initiation of the Premier Service programme.
Please refer to separate terms and conditions, as outlined in the Schools Programme contract that each client signs on initiation of the programme.
Oxbridge Preparation Day – host school
Please refer to separate terms and conditions, as outlined in the Oxbridge Preparation Day contract that each client school signs on initiation of the programme.
Oxbridge Preparation Day – visiting school
If a client wishes to cancel a place at an Oxbridge Preparation Day, the client must give Dukes Education at least 14 working days’ notice of the booked event.
If a client cancels between 14 working days and 72 hours of the event, 50% of the minimum agreed fee must be paid to Dukes Education Ltd. If a client cancels within 72 hours of the event, the full minimum agreed fee must be paid to Dukes Education Ltd.
If a client wishes to cancel a Private Consultation, the client must give Dukes Education at least 48-hours’ notice. If a client cancels within the 48-hour period, the full fee of the Private Consultation must be paid to Dukes Education Ltd.
Oxbridge Pathways Programme
Where a cancellation is made more than 30 days prior to the arrival date, there will be a refund of all course fees paid, minus a fee of £500. Where a cancellation is made less than 30 days prior to the arrival date, there will be no refund. In cases where cancellation is caused by a valid visa refusal a full refund will be made less a £200 administrative fee.
Oxbridge Preparation Weekend
If a client wishes to cancel a place at the Oxbridge Residential Course, the client must give Dukes Education at least 14 days’ notice. If a client cancels within the 14-day period, the full fee of the course must be paid to Dukes Education Ltd.
Interview Preparation Days
If a client wishes to cancel a place at an Interview Preparation Day, the client must give Dukes Education at least 72 hours’ notice of the booked event. Following the refund of a place, the repurchase of a place with a discount code will not be permitted.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking of the Interview Preparation Day must be paid to Dukes Education Ltd.
Admissions Test Courses
If a client wishes to cancel a place at an Admissions Test Course, the client must give Dukes Education at least 72 hours’ notice of the booked event.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking, of the Admissions Test Seminar must be paid to Dukes Education Ltd.
Subject Taster Day
If a client wishes to cancel a place at a Subject Taster Day, the client must give Dukes Education at least 72 hours’ notice of the booked event.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking, of the School of Ideas place must be paid to Dukes Education Ltd
Private Tuition Session / Mock Interview Session
If a client wishes to cancel a booked Private Tuition Session / Mock Interview Session, the client must give Dukes Education at least 72 hours’ notice of the booked event.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking, of the Private Tuition Session / Mock Interview Session place must be paid to Dukes Education Ltd
On receipt of a PDF copy of one of our Mock Tests over email, our Mock Tests are non-refundable.
Course & College Reports
On receipt of a PDF copy of one of our Course and/or College Reports, the Reports are non-refundable.
All refunds will be processed within 7 days of being received.
Oxbridge Applications is purely an advisory service. The information and preparation we offer should be taken in that context. We cannot guarantee an applicant a place at any university. As such, Dukes Education Ltd. is not liable for any applicant’s unsuccessful application. Although we strive to ensure the accuracy of our information, we cannot guarantee it and Oxbridge Applications accepts no liability whatsoever if the information it provides proves to be incorrect or if an applicant acts differently to how he or she would have acted without the services of Oxbridge Applications. Your statutory rights are unaffected.
Should you have any questions in regard to our Terms & Conditions, please contact us at our registered offices.